Privacy policy

Privacy policy

This website is operated by and supported by Jiangxi Suyou e-commerce Co., Ltd. (hereinafter referred to as "we") and its affiliates. We understand that you care about how your information is used and shared. Thank you very much for believing that we are cautious and sensitive in this matter. This statement will set out our policy on the protection of privacy. If you visit, you agree to accept this privacy statement.


What personal information do we collect about you?

The information we get from customers will help us to provide personalized services for customers' shopping on this website, and constantly improve customers' shopping experience. The types of information we collect are as follows:


Information you provide to us: we receive and store any information you provide to us on our website or in any other way. We use the information you provide to respond to your request, provide convenient services for your future shopping on this website, improve our website and communicate with you.


Automatically obtained information: whenever you communicate with us, we receive and store specific information. For example, like many other websites, we use cookies. When your web browser visits this website or the advertisements and other contents we provide on other websites, we will get some information.


Mobile devices: when you download or use apps developed by this website and its affiliates, we may receive information about your location and your mobile device, including specific numbers that identify your mobile device. We will use this information to provide you with location-based positioning related services, such as advertising, search results of this website, and other personal information. Most mobile devices will allow you to turn off location services.


Email correspondence: to help us make email more useful and interesting, when you open email from this website, if your computer supports some functions, we usually receive a confirmation that you have received email. We will also compare our customer list with those of other companies we receive to avoid sending unnecessary information to our customers. If you do not want to continue to receive our email or other letters, please adjust the mail subscription options in your account.


Information from other sources: we may receive information about you from other sources and add it to our customer information base.


What are cookies?

Cookies is a specific identifier provided for your device that can identify your device, so that our system can identify your device, and provide you with such information as one click order, product recommendation for you, personalized ads on other websites (such as the alliance website that provides content from this website), and store the selected vendors in your shopping cart during your multiple visit intervals. Product records and other special services.


The help section of the toolbar on most browsers tells you how to prevent your browser from accepting new cookies, how to let your browser notify you when you receive a new cookie, or how to completely close cookies. In addition, you can turn off or delete similar data (such as flash cookies) used by browser add ons by changing their settings, or by visiting their manufacturer's web pages. However, cookies allow you to make full use of the best featured services on the site, so we recommend that you set them to on. For example, if you close or refuse to accept our cookies, you will not be able to use the products and services on this website that you need to log in to use, add items to your shopping cart, enter the settlement page.


Do we share the information we receive with others?

Customer information is an important part of our business and we will not resell it to others. We will only share customer information in the following ways with affiliates of this website that apply this privacy statement or provide at least the same protective practices as this privacy statement.

Partners not under our control: we have close cooperation with partners. In some cases (such as third-party sellers), these sellers open stores on this website or sell goods to you as sellers on this website. In other cases, we will jointly open stores, provide services or sell products with some sellers. You can tell when your transaction will involve a third-party seller. We share customer information related to the transaction with the third-party seller.


Third party service provider: we engage other companies and individuals to perform certain functions on our behalf. For example, sending letters, e-mails or text messages, removing duplicate information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid search lists and links), handling credit card payments, and providing customer service. They have access to customer information needed to perform their duties, but they cannot use this information for any other purpose.


Promotion: sometimes we provide promotional services on behalf of other enterprises to the selected customer base of this website. In providing this service, we will not disclose your name and address to these enterprises. If you do not want to receive such promotional information, please adjust your email subscription in your account.



Business transfer: in order to continue to develop our business, we may sell or acquire stores, subsidiaries or business units. In these transactions, the customer information is usually part of the transferred enterprise assets, but the information (unless the customer has other consent, of course) is still subject to the commitment of any privacy statement before the transfer. Although unlikely, in extreme cases, if the site or its affiliates or all of their respective assets are acquired, customer information should be part of the transferred assets.


Protection of this website and others: in order to comply with laws, implement or apply our conditions of use and other agreements, or to protect the rights of this website, our customers or others, their property or security, we will provide account or other personal information. This includes exchanging information with other companies and organizations to prevent illegal activities such as fraud and reduce credit risk. However, it is clear that this does not include the sale, rental, sharing or other disclosure of personally identifiable information for profit in violation of the commitments made in this privacy statement.


Obtain your consent: in addition to the above, you will be notified when information about you is likely to be disclosed to a third party, and you will have the opportunity to choose not to share this information with a third party.


About my information security?

It is important to prevent unauthorized use of your password or access to your computer. Therefore, you should ensure that when sharing a computer or mobile device with others, you can log out immediately after using it.


Links to third-party advertisers and other websites?


Our website has third-party advertisements and links to other websites. We do not provide identifiable personal information to these advertisers or third-party websites. These third-party websites or advertisers (or their online advertising companies) sometimes use technical means to send advertisements displayed on our websites directly to your browser. At this time, they automatically get your IP address. They may also use cookies, JavaScript, web beacons and other technologies to measure the effectiveness of their ads and personalized advertising content. We have no control over these cookies or other technologies they use, and this privacy policy does not apply to the actions of these websites or advertisers. Please contact them directly for details about their privacy policies.


The website will also display personalized third-party advertisements based on the personal information of customers. Such personal information includes such information as shopping on the website and visiting the website of the affiliated company of the website. Although we do not provide any personal information to advertisers, advertisers (including advertising service companies) may think that if users interact with them or click on personalized ads, they will meet their criteria for personalized advertising.


What information can I access?

This website allows you to access information related to your account and interaction with this website, and the purpose of such access is limited to reading and updating account information in specific circumstances. Information will be updated as the site changes.


What should I pay attention to when I release information?

When you publish information on our website, if we find that you publish information prohibited by laws and regulations, we have the right to stop transmitting the information immediately, take measures such as elimination, save relevant records, and report to the relevant competent department.


If other customers find that the information you publish divulges personal identity, spreads personal privacy and other infringes their legitimate rights and interests, or if you publish commercial electronic information with our permission, and other customers say that they are harassed, these customers have the right to ask us to delete the information you distribute, or take other necessary measures to stop it. We will take these measures in accordance with the law.



What are my options?

As mentioned above, you can choose not to provide some information, although you are required to provide information when purchasing or using some featured services of this website (such as personal information of your account, user comments, etc.).


You can add or update some information on the page described in "what information can I access" above. When you update the information, we usually keep a copy of the original information on file.


If you do not want to receive our e-mail, SMS or other letters, please adjust your e-mail preferences (if you do not want to receive the terms of use and other legal notices sent by us, such as this privacy statement, these statements will still apply to your use of this website, and it is your responsibility to read them for updates).


If you do not want us to use the personal information we collect to allow third parties to personalize the advertising we present to you, please adjust your advertising options.


The help section of the toolbar on most browsers tells you how to prevent your browser from accepting new cookies, how to let your browser notify you when you receive a new cookie, or how to completely close cookies. In addition, you can turn off or delete similar data (such as flash cookies) used by browser add ons by changing their settings, or by visiting their manufacturer's web pages. However, cookies allow you to make full use of the best featured services on the site, so we recommend that you set them to on. For example, if you close or prohibit the acceptance of our cookies, you will not be able to add items to your shopping cart, enter the self checkout program, or use the products and services of this website that you need to log in to use.


Are children allowed to use this website?

We do not sell products to children. If you are under 18 years old, you can use this website only with the participation of your parents or guardians.


Conditions of use, notices and amendments?

If you choose to visit this website, your access and disputes about privacy will be subject to this statement and our conditions of use, including restrictions on compensation, dispute resolution and application of the laws of the people's Republic of China. If you have any privacy issues related to this website, please contact us and give full description, we will try our best to solve them.


As our business changes from time to time, so do our privacy statements and terms of use. We will remind you of our relevant updates by email or by sending an updated version on this website, unless you instruct us not to do so, but you should often log in to our website for the latest conditions of use and privacy statement. Unless otherwise stated, the current privacy policy applies to all of our information about you and your account. We adhere to our commitment that we will not make significant changes to our policies and practices to reduce the protection of customer information without the consent of relevant customers.