Terms of Sale

Terms of Sale

Ganzhou Suyou E-Commerce Co., Ltd. (hereinafter referred to as "CNSUYOU. COM"), in accordance with these sales terms ("this Agreement"), provides you with the following information: https://www.cnsuyou.com "CNSUYOU. COM website"). Please be sure to carefully read the terms and conditions contained in these sales terms (including the content contained in the embedded links), especially those specifically identified in bold and bold form. If you do not accept these sales terms, please do not place orders through the CNSUYOU.COM website. Once you click the button to accept the sales terms, you agree to sign these sales terms, which will take effect immediately.

1. CNSUYOU.COM Website Terms of Use, Privacy Policy, Member Registration Agreement, Customer Assistance, and Other Network Regulations and Terms

Please carefully read the "Terms of Use", "Privacy Policy", "Member Registration Agreement", and "Customer Assistance". The aforementioned terms, policies, agreements, and texts, as well as various rules that CNSUYOU.COM may publish or update through CNSUYOU.COM's website in the future, form an integral part of this agreement.

2. Product Information

CNSUYOU.COM will make every effort to ensure that the products purchased by members are consistent with the product information posted on the website. However, due to unforeseen system failures such as price settings, text descriptions, graphics, and other errors, as well as possible deviations or delays in the displayed information, you may choose to take remedial measures in accordance with the agreement between CNSUYOU.COM and you regarding the return and exchange policy

CNSUYOU.COM will use its best efforts to ensure that the product information posted on the website is up-to-date and effective. However, you acknowledge that the product prices, quantities, and other information on the CNSUYOU.COM website may be changed at any time, and CNSUYOU.COM will not make any special notice about this. CNSUYOU.COM cannot promise that the products that members wish to purchase through submitting an order will be available. In the event of a shortage, both members and CNSUYOU.COM have the right to cancel the order.

3. Order and Delivery

(i) When placing an order, please carefully confirm the name, price, quantity, model, specification, size, contact address, phone number, consignee, and other information of the purchased product. If CNSUYOU.COM (or the distribution company entrusted by CNSUYOU.COM) delivers the goods to a consignee other than your intended recipient due to an error in the recipient's contact number, address, and other information you filled in, you shall bear the losses caused thereby.

(ii) The product information displayed on the CNSUYOU.COM website only constitutes an invitation to offer. "When you order a product through CNSUYOU.COM's website, determine to purchase it, and successfully submit the order (the order content should include information such as the quantity, price, payment method, consignee, contact information, and shipping address of the purchased product), it is deemed that you have issued an offer to CNSUYOU.COM to purchase the order product.". "When CNSUYOU.COM sends an email or SMS notification to you through the CNSUYOU.COM website to confirm that the goods have been shipped or that CNSUYOU.COM has completed the shipment of the ordered goods, CNSUYOU.COM's commitment to the order constitutes a commitment to the order, and the ordering contract is established.".

(iii) You have the right to cancel the order before reaching an agreement with CNSUYOU.COM through negotiation or before CNSUYOU.COM makes a commitment in accordance with paragraph (ii) above.

(iv) The goods you ordered on the CNSUYOU.COM website will be delivered by CNSUYOU.COM through a carrier. The time when ownership of the goods is transferred to you shall be the later of the following: (1) the date on which we receive the full price of the goods; (2) The date on which the product was shipped to the shipping address you specified. Once the product is delivered to the address specified by you, the risk of damage or loss of the product passes to you.

(v) "We have the right to deliver the goods in batches, each batch of which shall be deemed to constitute a separate contract between you and us, and we have the right to supply only a portion of the goods in a particular order.".

4. Return and exchange

(i) To protect consumer rights and interests, please carefully inspect the product upon receipt, read the attached Chinese label, and refer to the maintenance and use instructions attached to the product from time to time. Please keep the original documents and invoices properly as proof of consumption and service.

(ii) Unless otherwise stated in the product information on the CNSUYOU.COM website or indicated in the relevant order or document, if the new product is not used and still remains in good condition and complete packaging, within 7 days after you receive the product, please retain the product and its original packaging, original documents, and invoice, and perform the corresponding return and replacement procedures in accordance with the "Return and Replacement Policy" on the CNSUYOU.COM website

(iii) When exercising the right to return goods without reason, consumers should abide by the principles of fairness, honesty and credibility, public order, good customs, and business ethics. If CNSUYOU.COM has prima facie and reasonable reasons to believe that a consumer maliciously returns a gift to obtain profits by taking possession of the gift or commits other violations of the aforementioned provisions, CNSUYOU.COM has the right to require the consumer to return the gift previously provided by CNSUYOU.COM and/or require the consumer to bear the freight previously waived by CNSUYOU.COM.

5. Payment and Invoicing

(i) Unless otherwise stated in the product information on the CNSUYOU.COM website or indicated in the relevant order or document, the price of the product includes 3% of the general value-added tax, but does not include shipping and other taxes.

(ii) The product page does not include shipping costs, but will be added to the total price of the product payable before you place an order.

(iii) You can choose to pay for orders through bank transfer, Alipay, WeChat payment and the online payment function opened on CNSUYOU.COM website. Other methods are not supported.

(iv) CNSUYOU.COM will only accept payment of the product price and related shipping costs from the customer if the customer chooses a bank transfer service.

(v) If you choose to pay through a third party, you also need to comply with the terms and policies of the third party payment service provider.

(vi) If you have repeatedly failed to use any of the above payment methods, please choose another payment method and promptly report any abnormal payment situations to CNSUYOU.COM.

"(vii) Failures, anomalies, losses, and claims arising from or during the payment process will be communicated and resolved through coordination between you and a third-party payment service provider. CNSUYOU.COM is not responsible for this, but CNSUYOU.COM will provide necessary assistance.".

(viii) If you need to issue an invoice, please tick "Invoice Required" on the settlement page when purchasing goods, and fill in the invoice title that needs to be issued (the title can be issued to a company or individual, if you do not specify, we will default to an individual). The invoice amount is the order amount of the product (excluding shipping costs).

(ix) After you confirm the receipt of the goods, our customer service will contact you to confirm the invoice information. After confirming that the information is correct, we will arrange to send it within 14 working days. CNSUYOU.COM is unable to issue a replacement invoice for you due to human factors.

6. Distribution Policy

After filling in the shipping address when placing an order, the system will select our cooperative express company for shipment by default.

The distribution area of CNSUYOU.COM is Chinese Mainland and other overseas regions. The distribution regions of CNSUYOU.COM are also subject to the distribution regions of the express companies we cooperate with.

"You can view the estimated delivery schedule under general conditions in the" Delivery Policy "on the CNSUYOU.COM website. However, the estimated delivery time is for your reference only, and does not mean that CNSUYOU.COM promises to deliver the goods in full accordance with the estimated delivery time. Force Majeure"

In no event shall CNSUYOU.COM be liable for any failure or delay in the performance of this Agreement caused by strikes, riots, uprisings, riots, fires, floods, storms, explosions, wars, government actions, orders of judicial and administrative authorities, or other causes not attributable to CNSUYOU.COM.

8. Governing Law and Dispute Resolution

The conclusion, execution, interpretation, and dispute resolution of this Agreement shall be governed by the laws of the People's Republic of China. "Any dispute arising out of or in connection with this Agreement shall first be resolved through friendly negotiation between the parties. If consultation fails, either party shall file a lawsuit with the competent court in the place where CNSUYOU.COM is domiciled.".

9. Others

"Any provision of this Agreement that is deemed to be wholly or partially invalid or unenforceable for any reason shall be deemed severable and shall not affect the validity, binding force, or enforceability of any remaining provisions of this Agreement.".

The headings in this agreement are for convenience only and have no legal effect.