Terms of sale
Terms of sale
Ganzhou Suyou e-commerce Co., Ltd. (hereinafter referred to as "cnsuyou. Com") provides to you through cnsuyou.com website (website: www.cnsuyou. Com) in accordance with the terms of sale ("this Agreement") https://www.cnsuyou.com , the "cnsuyou. Com website"). Please be sure to carefully read the terms and conditions contained in these terms of sale (including the contents contained in embedded links), especially the terms specially marked in bold. If you do not accept these terms of sale, please do not place an order through cnsuyou.com. Once you click the button to accept the terms of sale, you agree to sign the terms of sale, which will take effect immediately.
2. Commodity information
Cnsuyou.com will try its best to ensure that the commodities purchased by members are consistent with the commodity information published on the website. However, the commodities purchased by members are inconsistent with the descriptions on the website due to errors in price settings, text descriptions, drawings, etc., and unforeseen system failures such as deviation or lag of the displayed information, You can choose to take remedial measures in accordance with the agreement on the return policy between cnsuyou.com and you
Cnsuyou.com will try its best to ensure that the commodity information published on the website is up-to-date and effective, but you agree that the commodity price, quantity and other information on cnsuyou.com website may be changed at any time, and cnsuyou.com will not give special notice. Cnsuyou.com cannot promise that all the goods that members want to buy by submitting orders will be available. In case of shortage, both members and cnsuyou.com have the right to cancel the order.
3. Order and delivery
(i) When you place an order, please carefully confirm the name, price, quantity, model, specification, size, contact address, telephone, consignee and other information of the purchased goods. If cnsuyou.com (or the distribution company entrusted by cnsuyou.com) delivers the goods to the consignee who is not your intention due to the error of the consignee's contact number, address and other information you fill in, you shall bear the losses caused thereby.
(II) the commodity information displayed on cnsuyou.com website only constitutes an invitation to offer. When you order goods through cnsuyou.com website, confirm the purchase and successfully submit the order (the order content shall include the quantity, price and payment method of the purchased goods, consignee, contact information, receiving address and other information), it is deemed that you have sent an offer to cnsuyou.com to purchase the ordered goods. When cnsuyou.com sends an email or SMS notification to you through cnsuyou.com website to confirm that the goods have been sent or cnsuyou.com has completed the delivery of the ordered goods, it constitutes cnsuyou.com's commitment to the order, and the order contract is established.
(III) you have the right to cancel the order before reaching an agreement with cnsuyou.com or cnsuyou.com makes a commitment in accordance with item (II) above.
(IV) the goods you ordered on the cnsuyou.com website are delivered by cnsuyou.com through the carrier. The time when the ownership of the goods is transferred to you shall be subject to the later of the following two: (1) the date when we receive the full price of the goods; (2) The date when the goods are delivered to the delivery address you specify. Once the goods are delivered to the address you specify, the risk of damage or loss of the goods will pass to you.
(v) We have the right to deliver the goods in batches. Each batch of goods shall be deemed to constitute a separate contract between you and us. We have the right to supply only part of the goods in a certain order.
4. Return and exchange
(i) In order to protect the rights and interests of consumers, please check the goods carefully when you receive the goods, read the attached Chinese label, and refer to the maintenance and use instructions attached to the goods from time to time. Please keep the original documents and invoices properly as proof of consumption and service.
(II) unless otherwise stated in the commodity information on cnsuyou.com website or otherwise indicated in relevant orders or documents, the new product is unused and still in good condition and complete packaging. Please keep the commodity and its original packaging, original documents and invoices within 7 days after you receive the commodity, and perform the corresponding return and exchange procedures in accordance with the "return and exchange policy" of cnsuyou.com website
(III) when exercising the right to return goods without reason, consumers shall abide by the principles of fairness, good faith, public order, good customs and business ethics. If cnsuyou.com has preliminary and reasonable reasons to believe that the consumer maliciously returns the gift for profit or has other acts in violation of the above provisions, cnsuyou.com has the right to require the consumer to return the gift provided by cnsuyou.com and / or require the consumer to bear the freight exempted by cnsuyou.com.
5. Payment and invoice
(i) Unless otherwise stated in the commodity information on cnsuyou.com website or otherwise indicated in relevant orders or documents, the price of commodities includes 3% of ordinary value-added tax, but does not include freight and other taxes.
(II) the product page does not include freight, but will be added to the total price of products payable by you before you place an order.
(III) you can choose to pay the order by cash on delivery, Alipay and WeChat payment and other support from CNSUYOU.COM website.
(IV) cnsuyou.com only accepts the customer to pay the product price and relevant freight in the form of POS card or cash if the customer chooses the cash on delivery service. However, cnsuyou.com may not provide the cash on delivery service under specific circumstances. In this case, the customer must pay the product price and relevant freight by online payment. The foregoing situations include orders with an amount of more than thirty (30000) yuan and sent to remote areas, or orders for personal customized products (such as products engraved with the customer's initials or customized for the customer). In addition, cnsuyou.com supports cash payment only when the order amount does not exceed RMB ten thousand (10000); If the order amount exceeds one (10000) yuan, the customer must choose POS card payment. If the customer chooses to pay by POS card, he must pay by credit card or debit card with UnionPay logo.
(v) If you choose to pay through a third party, you also need to comply with the terms and policies of the third party payment service provider.
(VI) if you repeatedly fail to use any of the above payment methods, please choose another payment method, and timely feed back the abnormal payment conditions to cnsuyou.com.
(VII) you and the third-party payment service provider will communicate and coordinate to solve the faults, abnormalities, losses and claims caused by or in the process of payment. Cnsuyou.com is not responsible for this, but cnsuyou.com will provide necessary assistance.
(VIII) if you need to issue an invoice, please check "invoice required" on the settlement page when purchasing goods and fill in the invoice title to be issued (the title can be issued by the company or individual. If you do not specify, we will default to individual). The invoice amount is the order amount of the goods (excluding freight).
(IX) after you confirm the receipt of goods, our customer service will contact you to confirm the invoice information. After confirming that the information is correct, we will arrange to send it within 14 working days. Cnsuyou.com cannot issue a replacement invoice for the loss of invoice caused by human factors.
6. Distribution policy
After filling in the receiving address when placing an order, the system will select our cooperative express company for shipment by default.
CNSUYOU.COM distribution in the Chinese mainland region and other overseas areas. The distribution area of cnsuyou.com is also subject to the distribution area of the express company we cooperate with.
7. You can check the estimated delivery schedule under normal conditions in the "delivery policy" of cnsuyou.com website, but the estimated delivery time is for your reference only, which does not mean that cnsuyou.com promises to deliver the goods in full accordance with the estimated delivery time. Force majeure
Under no circumstances shall cnsuyou.com be liable for any failure or delay in the performance of this Agreement caused by strikes, riots, uprisings, riots, fires, floods, storms, explosions, wars, government actions, orders of judicial administrative organs, and other reasons not attributable to cnsuyou.com.
8. Applicable law and dispute resolution
The conclusion, execution, interpretation and dispute settlement of this Agreement shall be governed by the laws of the people's Republic of China. Any dispute arising from or in connection with this Agreement shall first be settled by both parties through friendly negotiation. If the negotiation fails, either party shall bring a lawsuit to the court with jurisdiction in the place where cnsuyou.com is domiciled.
If any provision of this agreement is deemed invalid or unenforceable in whole or in part for any reason, such provision shall be deemed severable and shall not affect the validity, binding force and enforceability of any remaining provisions of this agreement.
The headings in this Agreement are only for convenience of reading and have no legal effect.